The Score Card™,
scripted specifically for your business, will track the critical path of successful sales and service encounters, to
provide a benchmark of performance for your players to achieve. Having a clear standard of
expectation assists team players in improving their skills and empowers them with clear,
objective knowledge on specific areas of performance. Having a clear understanding of
their current performance, team players are equipped to establish clear and effective
action goals to improve their game.
GAME FILM ® and VIDEO MYSTERY
SHOPPING
As the originator of Game Day™
"objective reality-based video" training, Game Film® utilizes the latest in
audio and video technology to give businesses "real world" looks at their Game
Day™ performance. Professional athletes have been using game film for decades to
analyze and adjust their play execution, develop strategies, evaluate talent and spending
as much as fifty percent of their "practice" time reviewing past performance to
prepare for future success. This strategy of shooting film, watching film and
adjusting to film is critical to success in professional sports. Using Game
Film® in your business to fine tune individual and team performance provides an edge up
on the competition, and prepares your players for success in handling the customer. Please visit our website at www.gamefilmconsultants.com to explore more
on the Game Film® methodology to training.
Mystery Shoppers, Inc also offers a more
simplistic version of Game Film® which is an exact video mystery shop without the
expansion of the Game Film® methodology. Using the shared technology provided by our
sister company, Game Film Consultants, MSI can provide you with video mystery shopping to
enhance, replace or compliment your existing written mystery shopping program.
Video Mystery Shops, unlike Game Film®, is a video tape of an actual mystery
shop using trained mystery shoppers nationwide. These shops are basic videos using mystery
shopping techniques and do not incorporate the standards used in the Game Film® taping.
These tapes are an excellent supplement in providing the video process to clients with a
tight budget.
Game Film® Consultant's client roster includes automobile
dealers, homebuilders, hotels, restaurants, retail stores, and banks, to name but a few.
From sole proprietor businesses to large international corporations, Game Film®
services are in high-demand, providing businesses with a unique and powerful asset: a
reality-based, field-level view of their team players’ performance…from
the customer’s point of view.
